Johannesburg, South Africa
Clarify the operational problem, users, workflows, risks and technical direction through a focused discovery and prototyping engagement.
Several teams understand different parts of the process
Requirements include many exceptions or approval rules
Existing systems and data create technical uncertainty
The business needs internal agreement before implementation
A prototype would make the proposed workflow easier to evaluate
Confirm the business outcome, scope of investigation and participants.
Map how the process works today, including exceptions and workarounds.
Design the proposed workflow and identify unresolved decisions.
Test key screens or interactions through a prototype where useful.
Produce a recommended first release, delivery plan and supported estimate.
USEFUL OUTPUTS
The engagement may produce workflow maps, requirements, role definitions, data findings, interface concepts, a prioritised release plan, technical recommendations and a proposal for implementation. Exact deliverables are defined before discovery begins.
A PROTOTYPE IS A DECISION TOOL
Interactive prototypes help users react to a visible workflow before production development. They are especially useful for testing navigation, responsibilities, data capture and the sequence of important actions.
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