• Custom software for industrial equipment suppliers

Help customers find, specify and order the right equipment with less sales administration.

Connect technical product information, enquiries, quotations, account customers and after-sales records through a system built around complex industrial sales.

Discuss your project See the example workflow

• Common operational problems

Problems worth solving before they get more expensive.

Product data, specifications and documents live in separate files

Customers need sales assistance to identify suitable equipment

Quotations require repeated technical and commercial checks

Revisions, accessories and compatible parts are difficult to track

Order, installation, warranty and service history remain disconnected

• Recommended solution

Build a digital sales and customer-service layer around your equipment catalogue.

Combine a technical catalogue, guided enquiries, controlled quotations and an account portal. Internal teams gain one record of the opportunity while customers gain access to the information and documents relevant to their equipment.

RELEVANT CAPABILITIES

Corporate website and technical product catalogue

Product comparison and guided enquiry workflows

CRM and quotation management

Customer portal and document library

Equipment, serial number and warranty records

Service requests and reporting dashboards

• Example workflow

What the process could look like end to end.

A buyer filters equipment by application, capacity or specification.

The buyer submits a configured enquiry with supporting requirements.

Sales and technical staff review suitability, pricing and lead time.

The system produces a controlled quotation with accessories and documents.

After purchase, the customer portal retains manuals, warranty and service history.

POSSIBLE INTEGRATIONS

Accounting or ERP software, inventory data, supplier feeds, document storage, email, payments and service-management systems.

SEE IT IN ACTION

Explore an interactive demo showing how a similar workflow could work for your business.

Open the interactive demo

• Indicative solution options

Three progressive starting points.

Starting prices shown in rand. If your requirements sit outside these options, tell us what the business needs to accomplish.

TIER 1

Technical Catalogue

Corporate website, structured product catalogue, technical documents and qualified enquiry forms.

Starting price

R30,000

TIER 2

Sales and Quotation System

Everything in Technical Catalogue, plus CRM, guided enquiries, quote generation, revisions and approvals.

Starting price

R65,000

TIER 3

Connected Equipment Platform

Everything in Sales and Quotation System, plus customer portal, equipment records, service history, integrations and dashboards.

Starting price

R140,000

NEED SOMETHING MORE SPECIFIC?

Tell us which process needs a better system and we will help shape the right scope.

Discuss your requirements

• Questions

Answers to common questions.

Yes. Product fields, filters, comparisons and document relationships can be designed around the equipment and the way customers evaluate it.

Yes. A secure portal can present account-specific prices, quotes, orders, manuals and equipment records where the source data supports them.

Potentially. Discovery confirms the ERP interface, available APIs, data quality and which system should remain responsible for each record.

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RELATED CAPABILITIES

B2B Ecommerce Online Ordering Customer Business Portals Custom Crm Systems Quotation Proposal Systems

• Start with the problem

Give customers better answers without adding more work for sales.

Discuss your project

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