• Custom software for facilities-management companies

Coordinate sites, service requests, contractors, assets and customer reporting.

Build a facilities workflow around contract responsibilities, planned maintenance, reactive work, approvals, evidence and performance visibility.

Discuss your project Explore solution options

• Common operational problems

Problems worth solving before they get more expensive.

Service requests arrive through calls, messages and several inboxes

Contract scope and asset records sit away from daily work orders

Internal teams and subcontractors report progress differently

Quotes, approvals and evidence are difficult to connect

Customer reports require manual consolidation across sites

• Recommended solution

Create a shared service record across the customer, site, asset and work order.

Requests move through triage, allocation, execution, evidence, approval and reporting with clear responsibilities.

RELEVANT CAPABILITIES

Customer and site portals

Asset registers

Planned maintenance

Work orders and dispatch

Contractor approvals

SLA and performance dashboards

• Example workflow

What the process could look like end to end.

A customer reports a request against the correct site and asset.

Triage assigns priority, responsibility and service requirements.

Internal staff or a contractor receives the work order and context.

Evidence, costs and exceptions return for review.

The customer sees status and approved reports through the portal.

POSSIBLE INTEGRATIONS

Accounting, procurement, building systems, access control, mapping, document storage, email and contractor systems.

SEE IT IN ACTION

Explore an interactive demo showing how a similar workflow could work for your business.

Open the interactive demo

• Indicative solution options

Three progressive starting points.

Starting prices shown in rand. If your requirements sit outside these options, tell us what the business needs to accomplish.

TIER 1

Facilities Services Website

Services, sectors, contract capabilities, project evidence and qualified enquiries.

Starting price

R25,000

TIER 2

Work-Order Management System

Sites, assets, requests, planned maintenance, dispatch, evidence and reporting.

Starting price

R85,000

TIER 3

Integrated Facilities Platform

Work Orders plus customer portal, contractors, integrations, SLAs and dashboards.

Starting price

R180,000

NEED SOMETHING MORE SPECIFIC?

Tell us which process needs a better system and we will help shape the right scope.

Discuss your requirements

• Questions

Answers to common questions.

Yes. A portal can show appropriate sites, assets, request status, communication and documents.

Yes. External providers can receive controlled access to their work, evidence and commercial actions.

Yes, once the service definitions, timestamps, exceptions and responsibilities are clearly agreed.

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RELATED CAPABILITIES

Job Field Service Management Booking Scheduling Systems Resource Equipment Management Document Contract Compliance Management

• Start with the problem

Give every facility request a clear owner, status and service history.

Discuss your project

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